Are you a people person? Do you have a knack for communication and a flair for creative problem solving? Consider a career in the Bioheat® and HVAC industry as a customer service representative (CSR). CSRs interact with and handle customer responsibilities and provide support to office staff and service managers for internal operations. Learn more about this career opportunity within the Bioheat® and HVAC industry.START CONNECTING WITH EMPLOYERS
Who Bioheat® and HVAC CSRs Are
Bioheat® and HVAC CSRs are patient and polite with strong listening and speaking skills since they interact with many different people. A CSR efficiently and effectively as possible, analyzes situations, investigates problems, and determines solutions while creating and maintaining positive relationships.
What Bioheat® and HVAC CSRs Do
Bioheat® and HVAC CSRs are the face of the company. They work directly with customers on a variety of projects, listen and respond to customers’ needs and concerns, take orders, determine charges, and oversee delivery and service billing or payments, schedule equipment service appointments, set up new accounts, research answers and solutions as needed; and just about anything else a customer needs! Additionally, CSRs work closely with service managers and are often involved in the delivery dispatch process.
Where Bioheat® and HVAC CSRs Work
CSRs work in the office of the Bioheat® and HVAC company. Depending on a company’s needs, CSRs interact with customers, in person or by phone, while working alongside other office staff, service technicians, and delivery Drivers.
When Bioheat® and HVAC CSRs Work
Hours vary based on the company’s business hours, however, Bioheat® and HVAC CSRs typically work an 8:00 a.m. to 5:00 p.m. schedule or similar hours.
Why You Should Consider a Career as a Bioheat® and HVAC CSR in Connecticut
Become a Bioheat® and HVAC CSR to pursue a fulfilling career that offers the opportunity to work with people, problem solve, and grow within the company. The best part? Every day as a Bioheat® and HVAC customer service representative is different!